NOTE: All pets are seen by appointment only. Phone 206-784-3810 for an appointment.
The Family Pet schedules generous half hour appointments to provide adequate time for pets to receive unrushed, thorough, care and treatment, and also to allow time for valuable owner/doctor conversation. Frequently much insight is gained by discussions between the pet owner and the veterinarian. The appointment is often the time for demonstrations on how to medicate your pet or perform other procedures.
Emergency cases always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.
We prefer to see your pet with you present; however, we do understand that you may have scheduling difficulties or unexpected obligations. Please let us know of your needs and we will arrange a drop off appointment for your pet. We will ask you to leave a phone number where you can be reached.
To ensure the safety of all of our clients and patients, we require all animals be adequately restrained during their visit. All pets should be in a pet carrier or on a leash and under the control of the owner.
Additionally, if this appointment is for a coughing dog, please let us know you are here before bringing your dog inside. You can call, come inside, or just pop your head in to let our receptionist know that you have arrived. We ask this so that you can help us minimize contact with other pets and take proper sanitation measurements to reduce the risk of infection for other patients.
Cancellation Policy: We fully understand that your lives are very busy and scheduling changes must inevitably occur. Given the limited appointment times in a day, we kindly request that we be given a minimum 24 hours notice to cancel or change an appointment so another pet can be seen during that time.
If we do not receive notice, depending on the circumstance, you may be charged a cancellation fee of up to $50 depending on the type of appointment.
This may also apply to late-showing clients who have missed half, or more, of their appointment. We want to spend the full exam length discussing your pets health and letting you have adequate time with your doctor, which can be hindered by tardiness.
Please know that you can always give us a call and let us know your situation! We understand that things come up that are not under your control.